What This Privacy Policy Covers
This Privacy Policy covers the personal details we receive during account opening, phone verification, sign-in, support conversations and payment status checks. It also explains technical records created when you use our mobile or desktop pages, such as device type, browser settings, session identifiers and security events.
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Wallet references can include DANA, OVO, GoPay, QRIS, bank transfer or virtual account status, but we do not treat a payment label as permission to use your wallet. We use these records to confirm account actions, investigate unusual access and respond to your requests. Retention periods
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depend on the purpose of collection, operational needs and applicable rules. Where access or eligibility is discussed, it depends on local law. Please read this page before opening an account, and contact us through the support path shown in your account if a section does not
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answer your question.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.